Privacy Policy

Last Updated On 18-Mar-2025
Effective Date 18-Mar-2025

This Privacy Policy describes the policies of Beluga Restaurant, 1st Floor, Cruise Terminal, Duncan Rd, Victoria & Alfred Waterfront, Cape Town, Western Cape 8001, South Africa, email: info@beluga.co.za, phone: +27 21 418 2948 on the collection, use and disclosure of your information that we collect when you use our website ( https://beluga.co.za ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

1. Information We Collect:

   We will collect and process the following personal information about you:

   1. Name
   2. Email
   3. Mobile
   4. Date of Birth
   5. Payment Info



2. How We Use Your Information:

   We will use the information that we collect about you for the following purposes:

   1. Marketing/ Promotional
   2. Testimonials
   3. Customer feedback collection
   4. Enforce T&C
   5. Processing payment
   6. Support
   7. Administration info
   8. Targeted advertising
   9. Manage customer order
   10. Site protection
   11. Dispute resolution



3. How We Share Your Information:

   We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

   1. Ad service
   2. Sponsors
   3. Marketing agencies
   4. Legal entities
   5. Analytics
   6. Payment recovery services
   7. Data collection & process



4. Retention Of Your Information:

   We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected.

5. Your Rights:

   Depending on the law that applies, you may have a right to access and rectify or erase your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority, and such other rights as may be relevant under applicable laws.

6. Cookies Etc.

   To learn more about how we use these tracking technologies, please refer to our Cookie Policy.

7. Security:

   The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information.

8. Third Party Links & Use Of Your Information:

   Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties.

9. Grievance / Data Protection Officer:

   If you have any queries or concerns, you may email our Grievance Officer at info@beluga.co.za.

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